Federation of Earlswood Schools

A Place to Learn Together

We offer Nursery Provision to Year 6

Family Welfare and Support


24/7 Mental Health crisis line for Children, Young people, and Families

The freephone number - 0800 9154644 – is available for children and young people up to the age of 18, including those with Special Educational Needs and Disability (SEND).

The new crisis line provides emotional wellbeing support, advice, and signposting to a range of community services for children, young people and their families and carers who are in a mental health crisis. The number is available to those who are already receiving mental health services, and also for those who are not. No referral is needed.

The crisis line is staffed by a team of experienced, trained call handlers and mental health nurses.

A key aim of the crisis line is to help support young people, carers and families within their own homes and in the community and, whenever possible, help avoid the need for children and young people to go to hospital in a crisis.

Get help in a mental health crisis :: Surrey and Borders Partnership NHS Foundation Trust (




The Samaritans-Tel: 116 123 (free)


Childline- Tel: 0800 11 11 (free)


For the over 11s- - on line counselling support/peer support and self-help/psych educational materials


For an excellent range of self-help leaflets visit


Young Minds Parents line - available to offer advice to anyone worried about a child or young person under 25 operating Mon-Fri from 9.30am to 4pm Tel: 0808 802 5544


Littleparachutes for information and book recommendations for younger children on a variety of issues, many of which have Youtube links -


Children and Family Health Surrey Advice Line- The advice line is available from 8am to 5pm, Monday to Friday (excluding bank holidays) and provides support on all aspects of child health, development and parenting.  01883 340 922


The Red Oak Family Centre- The Red Oak Family Centre is based at the heart of the Merstham community, and is a 'one-stop shop' for children under 5 and their families. It provides advice, information, support, an onsite Pre-school, courses, activities and more. Radstock Way Merstham Surrey RH1 3NH  01737 645908


The Matthew Trust-The Matthew Trust is a small registered charity providing last-stop support & care for people aged 8 years old and upwards, living in all communities of our society throughout the UK, who have a mental health problem of any kind 020 7736 5976



Caleidoscope CIC is a not-for-profit community organisation that supports families with autistic children. Their Parents of SEN Children Support Group is a place for parents to support each other, have a chat, a moan, a cry and a laugh. 07846288466


Learning Space is a charitable organisation that works with children in schools to raise their self-esteem, levels of achievement, behaviour and relationships in and out of school. Learning Space provide one to one and group solution focused support for children and their parents. 01306 631951


Switchboard provide an information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity. 0300 330 0630





Mood Juice provides online self-help materials for young people experiencing anxiety and can be accessed on this link Online resources for a range of ages.


What To Do When You Worry Too Much by Dawn Huebner – CBT based workbook for 6-12 year olds.





Familylives (parenting advice)


Littleparachutes for information and book recommendations for younger children -


What To Do When Your Anger Flares By Dawn Huebner – CBT based work book 7-11 yrs




CRUSE are a national charity that offer specialist support via telephone and e mail and have a specific programme called RD4U which is aimed at helping young people who are affected by the loss of someone close. 01932 571177


Jigsaw4U 0208 6871384 group and individual support for children and families.




Surrey Family and Mediation Services – child counselling programme for 5-13 year olds. Tel: 01372 749911.


Relate offer youth counselling (10-18 year olds) Tel: 01483 715285


Young Minds offers free, confidential support to parents concerned about the impact of parental separation on their child’s wellbeing: 0808 802 5544




OCD Action Tel: 0845 390 6232 provide a helpline and online support for people affecting by OCD and seeking support.


What to Do When Your Brain Gets Stuck: A Kid's Guide to Overcoming OCD by Dawn Huebner – CBT workbook for 6 – 12 year olds.


OCD-UK a national charity working with children and adults affected by OCD which provides online information and support for young people with OCD and their parents to understand how best to support their child.





Family Lives offers parenting and family support and advice, online chat/ parenting courses and helpline. website Free phone help line open form 7 am to 12am Tel: 0808 800 2222


Home-Start is a national family support charity that provides one to one support for parents with young children up to the age of 5, also running family groups and support services.


Henry Parenting Courses - an 8 week course designed to give parents and carers of children up to the age of 5 years of age the tools and skills they need to provide a healthy family lifestyle.




National Self Harm Network online forum


TESS (Telephone and email support for self-harm) provide support for girls and young women up to the age of 25 who are engaging in self-harm behaviour. They provide email and txt support and more information can be found on:


FOOD BANK is a charity in Reigate, which carries out projects for local people in need, including a Foodbank. 01737 457160


St. Matthew’s: Tel: 07849 253085




Parashoot- Parashoot is a free support service for residents in the East of Surrey, who need assistance to remain in their own homes. It is available to single people, couples and families from all communities, including people with mental health, alcohol or drug problems. 01737 272 500


East Surrey Domestic Abuse Services (ESDAS)- East Surrey Domestic Abuse Services is an independent charity providing outreach and associated services in the borough of Reigate & Banstead and the districts of Mole Valley and Tandridge. It provides a confidential listening service to anyone affected by domestic abuse and offers advice on housing options. 01737 771350




Kids Cancer Charity supports families, children and teenagers affected by cancer.  It provides emotional support by telephone, email, or face-to-face. It also provides Play Therapy, a Holiday Programme, Bereavement Support and assistance with Travel Insurance.  01792 480500


Support group for families with children with ASD/ADHD and similar communication and behavioural difficulties. Group have guest speakers and a chance to chat with other parents and carers.  07800 843987


Prostate Cancer UK is the UK’s largest men’s health charity. If you are concerned about prostate cancer or prostate problems we can help. 0800 074 8383


Breast Cancer Care works hard to provide the best information and support for people affected by breast cancer. Whether you're worried about breast health and want the facts, need some support to face breast cancer, or want to reach out and talk to someone. 0808 800 6000


Rainbow Trust Children’s Charity supports seriously ill children and their families in the family home and local community. Families who have a child or young person up to the age of 18 with a life threatening or terminal condition (for example cancer, some neurological conditions. 01372 220111 


ERIC is the only charity dedicated to the bowel and bladder health of all children and teenagers in the UK. Our vision is that every child and teenager with a bowel or bladder condition can access support and live free from embarrassment, shame or isolation. 0845 370 8008